We understand that choosing your perfect piece is a difficult decision. Its also not an everyday purchase, if you're struggling with anything, please get in touch and we will try our upmost to help.
Once you've chosen your favourite design & placed your order we will then;
1.Send a pack in the post. This will contain everything you need to return a small amount of inclusions to us. Around a teaspoon of ashes, 10ml of milk, a toothpick width of hair.
Your pack will contain;
-
a ring sizer, for ring orders
- Packaging for your inclusions
- Pre paid tracked return postage (UK orders)
- Instructions
2. Once received and processed onto the system, we will send an email confirmation, if we need clarification of anything regarding your order, we will get in touch.
3.Regular updates will follow to keep you informed of the progress of your piece.
4.A dispatch notification, followed by tracking details will be sent when your piece is on the way home.
